Account Coordinator

Posting Date: Sep-13-2018 - Oct-13-2018
Location: Kitchener, Ontario

Sherpa Marketing is one of Canada’s leading technology driven marketing services companies. Our full-service approach allows our experienced guides to lead Sherpa’s customers through needs analysis to strategy development and to the execution of tactics that drive client success.

The Account Coordinator will assist Account Managers and will be the secondary contact for Sherpa’s Clients seeking unique and effective marketing solutions. The Account Coordinator role holds challenging and diverse responsibilities. This position is in our Kitchener office.

Duties and Responsibilities

  • Creativity, analytical/strategic thinking, clear and strong written and oral communication skills are critical to your success
  • You are a relationship-builder who develops trust and credibility with Clients, and one who inspires teamwork and creativity within Sherpa Marketing
  • You will learn and know the Client’s products/services, programs, business culture and competitive landscape
  • Being proficient in Business Intelligence will help advance your career
  • Managing a multitude of projects, you will keep tasks perfectly organized and tracking toward successful on-time and on-budget completion
  • Present creative work, timelines and quotes to the Client for approval
  • Work with the Sherpa internal teams and Account Managers, to assist with the formulation of marketing strategies and campaigns across multiple communication channels and platforms (e.g. direct mail, email, web, mobile, social media, apps)
  • Ensure that all strategies and tactics are consistent with the Client’s brand experience, product/service positioning and messaging
  • Communicate the Client’s feedback to the creative and technology/development departments
  • Undertake administrative tasks; maintain ongoing status reports, etc.
  • Monitor the effectiveness of marketing campaigns and provide metric reporting for campaigns
  • Assist with the preparation of briefing documents, wireframes and initiation of new projects for the Client
  • Work with vendors to obtain pricing that helps maximize profits and market share for Sherpa and its Clients. You must ensure that each project mutually benefits both the Client and Sherpa
  • Exceptional computer skills (MS Office (Outlook, Word, Excel, and PowerPoint), Acrobat, Internet Search) give you the best chance to succeed in your day to day work and to move ahead within the Sherpa organization
  • Note the position does require occasional days where tasks will extend beyond regular office hours and may involve travel to various events, meetings, and Client locations. Occasional travel may also be required

Other Duties as Required

  • Assist with internal marketing tactics
  • Writing case studies and content for Sherpa’s blog and website
  • Sherpa is a growing company. As with growing companies, employees are expected to help fill any gaps in work as each person’s capabilities allow

Your Qualifications

  • At least 1 year of marketing experience
  • Degree/Diploma in Marketing/Advertising or Business
  • Have a can-do attitude and be able to solve problems
  • Ability to work directly with clients and provide exceptional quality service while managing deadlines and expectations
  • Ability to manage projects with tight and demanding timelines
  • Strong analytical, interpersonal, and communication skills with the ability to collaborate with cross-functional teams
  • Willingness to try new work and learn new technology


To apply to this position, please submit your cover letter and resume to Please, no phone calls.

We thank everyone for their application, but only successful candidates will be contacted for interviews.

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